Personal support
Personal support ensures a strong alliance between customer and supplier. The PROJAHN team stands for consistency in personal contacts. You know whom to turn to – be it the field staff or the office staff. And you can rely on your contact partners.
Immediate Delivery
Almost all of PROJAHN’s articles which are listed in the catalogue are available in stock at the logistics center in Germany: from the smallest drill bit to the largest roller cabinet. This means for you as specialized dealer: You are able to supply your customers on short notice with the requested tools, even without having high stocks of your own.
Customized Marketing Support
PROJAHN’s Marketing Service department offers you professional support on communication and marketing: such as customized advertising materials and competent support on e-commerce activities.
nexmart
Communication and merchandise management is more and more carried out via digital media. Attending to this, more and more dealers wish to place their order easily, well arranged and efficient directly from their ERP-system. Via nexmart PROJAHN offers a fast and professional order processing with direct and permanent access on stock information and indiviual conditions.
BMEcat
BMEcat has become a standard for the exchange of catalogue data. In general this meets the purchaser‘s requirements out of different business areas. PROJAHN deliveres standarized data for all articles out of the catalogue. There is no need for you to convert or scale data for your catalogue or online-shop. As a PROJAHN-partner you just download the current BMEcat-file from our retailers-portal.
Customer Relationship
Relationship management is not only an idea for us. We really make it work. PROJAHN‘s success is based on excellent customer relation. We care for this. Our sales representatives as well as your individual contact persons in our office look after it every day. We are available for you and make the business relationship between you and us become a reliable and strong partnership.
Online-Competence
In a growing number of cases purchase decisions are made online.
Online communication skills decide about make and break of success. Besides homepage, online flip-catalogue and webshop PROJAHN offers a dynamic access to nexmart for all customers.
And our qualified Marketing-Service-Department supports you with your own web-site.
24/7 Service
Our customers know that PROJAHN holds almost all offered products constantly available in stock.
The quick and reliable delivery to you is guaranteed by a perfect and back-to-back working communication from customer over sales to dispatch.
Your order reaches us in any case – no matter if via phone, fax or mail, via PROJAHN-webshop or nexmart.
We are always here for you.
And as a rule your items leave our logistic center at the day of your order.